Dear customers,

Using debit and credit cards is a part of our everyday life and it is becoming more and more popular for online payments.

In relation to this, we would like to ask you to consider the following recommendations:

• Be vigilant when selling and purchasing goods on e-commerce platforms.
• Do not follow any links that third parties have sent to you and do not enter your bank card data before making sure that the counter party is reliable.
• Do not provide the dynamic password received by you for confirmation of a particular online card payment to third parties in a phone call or a chat application.  This password is unique and intended for personal use only when you make a purchase from an Internet retailer and pay by card.
• In addition to dynamic password, the notification from Bulbank Mobile contains information about the merchant, the amount and currency of the payment to which the password relates. Please pay attention to the details (see where the fields with them are located here) before confirming the transaction with entering of dynamic password.
• Check the correctness of the sites where you purchase goods or services before making a payment.

In case you have any suspicions about a fraud, loss or theft of your card, please, contact the Call Centre of the Bank in due time at 0700 1 84 84 (short number 1 84 84) or via e-mail: DbmmDfoufsAVojDsfejuHspvq/Ch

Further recommendations and advice about fraud prevention are available on the website of the bank.

Kind regards,

The Team of UniCredit Bulbank