The health and well-being of employees and customers is UniCredit Bulbank’s top priority.

The Bank strengthens the presence of its employees and gradually extends the working hours of its branches, returning to the usual rhythm of customer service. Almost all locations of the bank, closed during the state of emergency, will resume operations as of 18 May. Some of the branches will restore also the extended working hours on Saturday.

Check the current working hours of the most convenient for you branch on the website of UniCredit Bulbank,  where the information is updated in a timely manner.

In order to ensure the highest level of safety for you and our employees, UniCredit Bulbank will continue to apply all protection measures observed so far. You can be sure that we have done everything necessary to provide you with a safe environment in our branches, which we will continue to disinfect additionally every day during the lunch break (from 13:00 to 13:30).

Our recommendation to you, in order to protect each other, is to observe the distance of two meters from everyone in the branch and to continue to use masks or other means of protection.

Before visiting our branch, please consider whether you could perform the operation you need through some of our remote channels.

Most of the operations you need most often like:

• payment of utility bills
• all types of money transfers
• ordering a debit and credit card
• opening a new account

can be done through our online or mobile banking. Entrust the opportunities to Bulbank Online and Bulbank Mobile! Through the mobile banking application, new customers of the bank can now open an account entirely remotely.

At your disposal are the employees of our Customer Contact Center - on 0700 18484 (short number 18485 from a mobile phone), as well as our extensive network of self-service zones and ATMs.

The bank will continue to actively monitor the situation, always act in everyone's best interests and do the right thing vis à vis all our stakeholders!