The aim is to provide greater convenience and maximum amount of services with a high added value in one place for the customers;

The new Bulbank Mobile version integrates one of the latest smartphone innovations – fingerprint security, as well as intuitive interface for tablets.

Now we can also get mobile devices on hire purchase in the branch office network of UniCredit Bulbank. Since at the end of last year the revolutionary change in the model of offering bank products enabled the customers to purchase a car directly from a branch office of the bank, now this is possible also with mobile phones, tablets and Samsung TV sets. The aim is to provide greater convenience and maximum amount of services with a high added value in one place for the customers.

Customers can purchase the hi-tech gadgets via the website of the bank, by calling the customer service center and by visiting a branch office of UniCredit Bulbank. The customers of the bank can order a tablet or a smartphone on hire purchase at a preferential price with no fees and commissions for the loan servicing. The submission and processing of the documents takes approximately 15 minutes and the customer will receive the ordered item within 5 days at an address provided by him/her.

Customers can view the current UniCredit Bulbank offers on the website https://smartbank.bg/.

The Samsung mobile devices are completely compatible with Bulbank Mobile, the bank’s updated mobile banking app. It integrates one of the latest smartphone innovations – fingerprint security. Thus, Bulbank Mobile customers have one more instrument for protecting their funds in the virtual space - by biometric data. In the newest version of the app, the customer is identified with the saved fingerprint. For additional security, after he/she enters into the system in so doing, he/she will have to enter his/her PIN code as well.

The Mobile banking of UniCredit Bulbank may also be used with tablets. Similar to the smartphone version, the Bulbank Mobile app has an improved, intuitive interface, adapted to work with the bigger sensor devices. After activating the app, directly from the mobile device, the customer can monitor the current balance and movements on bank accounts, information on debit and credit cards and loans.

The fingerprint authorization is a hardware function of the latest smartphone models. It allows to unlock the device or to recognize the owner when using apps. The option is activated by the users of Bulbank Mobile from the app itself.

Last year, UniCredit Bulbank developed and implemented many innovations in its alternative banking channels. The new mobile banking version, which is also based on gesture commands, led to an increase in the number of customers and transactions by more than 100%. For the convenience of the customer, now he/she can, via the online banking, conclude a Third Party Liability insurance, draw up a personal savings plan, or even purchase a car via the bank. Thus, the online requests for bank products and services have grown by around 40% on an annual basis. At the same time, customers perform 70% of their daily operations entirely via the alternative banking channels – online or at the self-service zones.

With its online banking, UniCredit Bulbank is striving to ensure maximum security and convenience for its customers. The Bank is constantly winning awards for its achievements in the field of innovations and development of new technologies. The Cash M transfer service was awarded as the Best Innovative Product for 2013. Recently, UniCredit Bulbank won an award for the Best 2014 Bank Product for the V Pay Contactless cards. The Bank is the first Bulgarian credit institution with an award from the European Visa competition – an award for the Overall Development Strategy for contactless payments.

At the end of last year, the online instrument of UniCredit Bulbank “Your Financial Advisor” won second place in a prestigious ranking for innovations, organized by the European Financial Marketing Association (EFMA). “Your Financial Advisor” was also the only Bulgarian nomination in the global competition for the most innovative projects and initiatives for financial services.

UniCredit Bulbank FOR innovations:

UniCredit Bulbank pursues a consistent policy on the development and implementation of innovations in favour of the customers. The most significant internationally recognized project of the bank in the field of new technologies is the opening of the first Branch of the Future in the region of Central and Eastern Europe. At the end of last year, also the International Center of UniCredit was opened, combining an innovative approach, digital environment and a large range of services with a high added value for the existing and future international clients of the biggest bank in the country in terms of assets.

The customers of UniCredit Bulbank are using the most modern mobile banking, as well as a full range of contactless payment cards. The Bank is constantly winning awards for its achievements in the field of innovations and for development of new technologies.

Further information for clients:

UniCredit Bulbank, Call Centre

Phone number: 0700 1 84 84

More information for media:

UniCredit Bulbank, Identity & Communications Department

Viktoria Blajeva, Phone: + 359 2 9264 993, wjlj/ebwjepwbAvojdsfejuhspvq/ch

Magdalena Ivanova, Phone: + 359 2 9232 528, nbhebmfob/jwbopwbAvojdsfejuhspvq/ch