Dear customers,

We would like to inform you about frequent cases with our customers who receive calls from people pretending they are Bank’s employees.

In this regard we kindly ask you to be very alert and cautious and in case of contact with unknown for you people do not share any bank or personal information including: bank account number (IBAN), full number of the bank card, user names and passwords for online or mobile banking.

We kindly ask you as well do not execute instructions for installing apps for remote access to your devices (computer, phone etc.).

Do not follow instructions for withdrawing credits and ordering funds to accounts of third parties. Our recommendation in such cases is do not act on the received instructions/orders and promptly contact the Customer Contact Center on 0700 1 84 84 (short number 1 84 84) or by email: DbmmDfoufsAVojDsfejuHspvq/Ch.

Further recommendations and advice about fraud prevention are available on the website of the bank.

Kind regards,

The Team of UniCredit Bulbank