News
17 offices on duty will serve Bank customers from April 10th to April 13th.
UniCredit Bulbank will serve customers during the Easter holidays. From April 10th to April 13th, 17 bank offices on duty in Sofia, Plovdiv, Varna, Burgas, Ruse, Pleven, Veliko Tarnovo, Stara Zagora and Blagoevgrad will be open all day. Some of the working bank branches are located in Kaufland and Metro stores. The branch office in Bulgaria Mall will be open from 9:00h to 21:00h, and the one in Paradise Center – from 10:00h to 20:30h. The working hours of the branch office at Sofia Airport Customs are from 10:00h to 13:00h.
During the holidays UniCredit Bulbank will regularly replenish all its ATMs across the country, which are a little more than 720. An organisation for the quick fixing of technical failures of the ATMs and timely cash replenishment depending on withdrawal turnovers has been created. The customers will also have at their disposal 35 ATMs with a deposit functionality as well as 12 self-service zones with 24/7 access. There customers can perform the usual banking operations – cash withdrawal and deposit, order of transfers, payment of bills, obtaining information and assistance with regard to the used banking products and services, etc.
UniCredit Bulbank would like to remind all of its cardholders that debit card withdrawals from ATMs of UniCredit are free of charge, both in Bulgaria and abroad. In addition, please take notice of the below listed good practices for protection of your personal details when using your bank card:
• Keep your card with the appropriate care and attention;
• The card and the card details should always be used personally by the cardholder;
• Change the PIN at an ATM immediately after receiving the card and memorize the PIN;
• Upon cash withdrawals from ATMs always put your hand over the keypad when you enter the PIN;
• Subscribe the card for the SMS notification service;
• Subscribe the card for the Secure Online Payments Service.
If a bank card is blocked or there are any other problems when performing operations at an ATM of the bank, customers can contact the call centre operators on duty at: 02/933 72 12, as well as the short number for calling from mobile phones 15 21.
Further information regarding the branch offices that will be open during the holidays and the locations of the ATMs of the bank is available on the website of UniCredit Bulbank www.unicreditbulbank.bg.
Further information for clients:
UniCredit Bulbank, Call Centre
Phone number: 0700 1 84 84
More information for media:
UniCredit Bulbank, Identity & Communications Department
Viktoria Blajeva, Phone: + 359 2 9264 993, wjlj/ebwjepwbAvojdsfejuhspvq/ch
Magdalena Ivanova, Phone: + 359 2 9232 528, nbhebmfob/jwbopwbAvojdsfejuhspvq/ch