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UniCredit is CEE Market Leader in Euromoney Trade Finance Survey 2023

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UniCredit is CEE Market Leader in Euromoney Trade Finance Survey 2023
  • The bank has been recognised as a leading provider of trade finance in 10 country and regional categories, including top rankings for Best Service, Global and Market Leader, Central and Eastern Europe.
  • UniCredit picked 22 awards across various categories and geographies.
  • UniCredit Bulbank offers its Trade Finance services entirely through a special module in online banking - Bulbank Online.

The results of this year’s Euromoney Trade Finance Survey have again confirmed UniCredit as a leading trade finance player across Europe, with the bank picking up 22 awards across various categories and geographies.

The survey, now in its 12th year, collates feedback from around 12,000 corporates and financial institutions, providing compelling evidence of UniCredit's suite of solutions, market-leading customer service and deep understanding of markets.

The results benchmark banks under two headings – "Best Service", which assesses levels of customer service, and "Market Leader", which combines penetration, percentage of business and turnover data to create an overall ranking of the best trade finance banks.

In the "Best Service" rankings, UniCredit retained top global honours for another consecutive year, besides securing success in “Central and Eastern Europe” (CEE), in Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Romania, Serbia, Slovakia and ranked number one in Bulgaria for the first time in the same category. These all indicate UniCredit’s exceptional customer service across its core markets in Europe and beyond.

UniCredit was also highly successful in the "Market Leader" category, securing the top spot in CEE, alongside a further ten countries – namely, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Italy, Romania, Serbia and Slovakia, and gaining the first position also in Bulgaria.

 

On the recognition, Luca Corsini, Head of Global Transactions & Payments, said:

The past 12 months have brought a wave of new challenges to the trade finance industry. In response, we have doubled down on our partnership with clients while continuing to refine our digital solutions. It’s great to see these efforts reflected in another strong set of results.

 

Asya Baeva, Head of Transactions & Payments, said:

As a market leader, we are responsible to provide our clients with the highest quality service. Driven by this aspiration, over the past year, we fully digitalized the process by offering faster and more convenient service and top transaction expertise of any complexity. We are delighted with the client’s recognition and appreciation and feel extremely motivated to continue to meet their expectations.”

UniCredit Bulbank offers its Trade Finance services entirely through a special module in online banking - Bulbank Online. The platform is intuitive, secure and facilitates clients by significantly speeding up processes, saving a visit to a bank location, keeping an archive of all their transactions and allowing flexible service from anywhere and at any time. Companies appreciate these benefits and currently over 75% of the bank's legal entity clients are using the digital service entirely to service their guarantees and letters of credit.

The Euromoney Trade Finance Survey complements the growing list of successes of UniCredit's trade finance platform. It followed Euromoney's recognition in 2022 as "Best Bank for Trade Finance" in Western Europe and "Best Bank for Transaction Services" in CEE, as well as Global Finance's "Best Trade Finance Bank" awards in Western Europe, Croatia and Bosnia and Herzegovina in 2023.


Additional media information:

Ekaterina Ancheva, tel +359 894 518 193 , flbufsjob/bodifwbAvojdsfejuhspvq/ch

Darina Radoslavova, tel +359 887 505273, Ebsjob/SbeptmbwpwbAVojDsfejuHspvq/CH