UniCredit Bulbank is the best digital bank in Bulgaria for 2019 in the annual ranking of the international financial magazine Global Finance. The choice of the professional international jury was announced late last night and the award will be given to the Bank at a formal ceremony in the months to come. 

“Digital banking is not only the future but, increasingly, the present,” said Joseph D. Giarraputo, publisher and editorial director of Global Finance.  “The Digital Bank Awards recognize and celebrate innovation and excellence in this area.” - he added.

 The only way to keep our leading position of the best digital bank is to constantly and steadily invest in development and implementation of projects in this field. Our major focus is on digitalization and innovations which is evidenced by the fact that 50% of all payments made by our customers recently, were made via mobile phones. We work actively and will soon be able to offer many more interesting digital opportunities to our existing and future customers - said Teodora Petkova, Chief Executive Officer and Chair of the Management Board of UniCredit Bulbank AD.

The following criteria were used to determine the best digital bank: assessment of the strategy of the financial institution for attracting digital customers and indicators for its successful implementation, success in getting more clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, etc.

Innovations and digitalization in favour of the customer is one of the major priorities of UniCredit Bulbank. Unicredit Bulbank invests substantial resources in improving customer experience via physical and digital channels. Just a week ago UniCredit Bulbank implemented successfully a project for upgrade of its information systems.

Global Finance Magazine is headquartered in New York, with offices around the world and has readers in more than 191 countries. Its audience includes senior corporate and financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions. Its awards have become a trusted standard of excellence for the global financial community

You can find more information about the awards at www.gfmag.com

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