The health and the well-being of both customers and employees are a top priority of UniCredit Bulbank.

The bank works actively in order to offer to its customers yet more options to use the services they may require, without having to visit a bank branch.

In the mobile banking app, Bulbank Mobile, customers now can:

• Open an account or request the issuing of a new debit card entirely by using the remote service, directly from their mobile phone;
• The customers of the bank can monitor their investments and request the opening of a new Investments Plan;
• The users of the service can fully independently activate their mobile banking in case of a forgotten PIN or in case they change their mobile phone – the process is fully automated and the activation takes only a few minutes.

“The bank’s team works actively in order to make it possible for our customers to perform the operations they need in a simple, convenient and secure way from their homes. We continue developing our digital channels and our remote services, which have always been a great focus in the strategy of the bank, and now they are even more present than ever. In this respect, we continue adding more and more new functionalities in our mobile banking”, explained Yulian Vlahov, Head of Alternative Channels at UniCredit Bulbank.

UniCredit Bulbank recommends to its customers to use the wide range of services offered by the digital channels of the bank.
UniCredit Bulbank will continue to follow the situation closely and to do the right things in the interest of all.