What should I do if I forget my Bulbank Online username and password?
How can we help?
- Registration Chevron Down Icon
- Login Chevron Down Icon
-
M-token
Chevron Down Icon
- What is M-token?
- What are the advantages of M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another device or to reactivate M-token?
- What should I do if I lose my mobile phone?
- 3D Password Chevron Down Icon
- Home Screen Chevron Down Icon
- Accounts Chevron Down Icon
- Cards Chevron Down Icon
- Loans Chevron Down Icon
- Savings and investments Chevron Down Icon
- Payments Chevron Down Icon
- Products Chevron Down Icon
-
Settings
Chevron Down Icon
- I have entered a wrong password a few times. What should I do?
- How to activate Bulbank Mobile if I never used the app before?
- How can I change the limit for Bulbank Mobile payments through the Bulbank Online service?
- How can I activate M-token through the Bulbank Online service?
- What signature tool can I use in Bulbank Online?
- What is the sign/login tool and how do I check which tool I am using?
- What is the Trusted Recipients list and how can I manage it?
- How can I set up different payment and account preferences?
- What notifications can I set up through the Bulbank Online service?
-
Choose category
Chevron Down Icon
- Registration
- Who is Bulbank Online intended for?
- How can I register for the service?
- Login
- What should I do if I forget my Bulbank Online username and password?
- M-token
- What is M-token?
- What are the advantages of M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another device or to reactivate M-token?
- What should I do if I lose my mobile phone?
- 3D Password
- What is dynamic password for online payment?
- How can I activate dynamic password for my card?
- How can I see the dynamic password?
- Home Screen
- What information do I see on the home screen?
- Accounts
- What information can I get about my accounts?
- How to make a default account for payments?
- Cards
- What information can I get about my cards?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- Loans
- What kind of information can I obtain regarding my loans?
- Savings and investments
- What information do I see on the investments plans screen?
- Payments
- What type of payments can I perform?
- How to make money transfers?
- How to make a "Fast payment"?
- How to use the "Repeat payment" and "Return payment" options?
- How to create, execute, edit/delete a template?
- How to pay my utility bills?
- How to check the outgoing payments?
- Products
- What products can I request using Bulbank Online?
- Settings
- I have entered a wrong password a few times. What should I do?
- How to activate Bulbank Mobile if I never used the app before?
- How can I change the limit for Bulbank Mobile payments through the Bulbank Online service?
- How can I activate M-token through the Bulbank Online service?
- What signature tool can I use in Bulbank Online?
- What is the sign/login tool and how do I check which tool I am using?
- What is the Trusted Recipients list and how can I manage it?
- How can I set up different payment and account preferences?
- What notifications can I set up through the Bulbank Online service?
What should I do if I forget my Bulbank Online username and password?
Bulbank Online provides a functionality Forgotten password. In order to restore you password, you should have the following data:
- Know your username
- Have updated your mobile phone number on Bulbank Online
- Have updated your e-mail on Bulbank Online
- Active SMS password servicе
If you don't have the necessary login data, you should visit a bank branch suitable for you and submit an application so that the missing data can be added to your account or submit an application for issuing a new username and password or to contact the Customer Contact Center on the following phone number 0700 1 84 84.