Customer Satisfaction feedback
What kind of a campaign is this?
You chose UniCredit Bulbank or UniCredit Leasing as your financial partner and we will be happy to receive your feedback. Expect to hear from us - via short phone call or e-mail.
Give us FOOD FOR THOUGHT! - Take 3 minutes to share your suggestions, ideas and recommendations with us and expect to see them implemented.
How can I participate?
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If you have signed a contract or conducted negotiations with bank experts in the last 30 days.
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Take 3 minutes to answer a few questions that we will ask you during a short phone call or by e-mail.
Terms and conditions for participation in the campaign
To be a corporate client of UniCredit Bulbank*.
To have signed a contract or conducted negotiations for a contract with the bank and its related companies in the last 30 days, for:
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Credit and other bank products and services
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UniCredit Leasing products
* Corporate clients are legal entities - Bulgarian or foreign companies or companies, registered in Bulgaria, which have more than 50% foreign participation in the ownership, have an annual turnover of more than MBGN 2 and conduct economic activities in Bulgaria.
Advising of Bank Guarantees
Advantages
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Confirmation of the authenticity of the received guarantee
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Expert advice in case of claims under the guarantee
Important: When negotiating the receipt of a bank guarantee the Beneficiary should be aware of the reliability of the guarantor issuing the guarantee.
Bank guarantees advising is regulated in accordance with the Uniform Rules for Demand Guarantees of the International Chamber of Commerce, Paris, if the guarantee explicitly states that it is subject to them.
Local guarantees are usually issued on paper and sent directly to the beneficiary rather than to the servicing bank. For convenience and reduction the risk, it is recommended that these guarantees are administered in UniCredit Bulbank.
Frequently Asked Questions
You could at a preliminary stage consult with the experts of UniCredit Bulbank. A possibility is to ask your trading partner to order issuance of a counter-guarantee in favor of UniCredit Bulbank, based on which the bank will issue a guarantee in your favor upon existence of the necessary risk limits.
In case of breach of the contractual obligations, as stipulated in the L/G.
Bulbank Online Trade Finance Module
Trade Finance module as a part of Bulbank Online is a new functionality for accepting corporate clients’ orders and processing trade finance deals.
The new platform has been developed to ease and speed up the communication, processing and access to real-time information regarding Bank guarantees, Letters of credit and Documentary collections by using the advantages of the online tool.
Related Products
Payment Operations
UniCredit Bulbank's clients can perform cash and cashless payments, as well as, bank transfers in all its branches.
Accounts
A full range of banking accounts, that can be opened in every branch of the bank in the country
Electronic Services
Technology solutions that enables you to manage quick and easy your business funds.
Liquidity Management
Deposit funds in local and foreign currency for a predefined term under favourable conditions and profitability guaranteed.
Bank Cards
The bank cards of UniCredit Bulbank offer security, independence, mobility, flexibility whenever you need cash or you pay goods and services in Bulgaria, Europe or all over the world.
