Customer Satisfaction feedback
What kind of a campaign is this?
You chose UniCredit Bulbank or UniCredit Leasing as your financial partner and we will be happy to receive your feedback. Expect to hear from us - via short phone call or e-mail.
Give us FOOD FOR THOUGHT! - Take 3 minutes to share your suggestions, ideas and recommendations with us and expect to see them implemented.
How can I participate?
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If you have signed a contract or conducted negotiations with bank experts in the last 30 days.
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Take 3 minutes to answer a few questions that we will ask you during a short phone call or by e-mail.
Terms and conditions for participation in the campaign
To be a corporate client of UniCredit Bulbank*.
To have signed a contract or conducted negotiations for a contract with the bank and its related companies in the last 30 days, for:
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Credit and other bank products and services
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UniCredit Leasing products
* Corporate clients are legal entities - Bulgarian or foreign companies or companies, registered in Bulgaria, which have more than 50% foreign participation in the ownership, have an annual turnover of more than MBGN 2 and conduct economic activities in Bulgaria.
Import Documentary Collection
What is it?
Processing of received import documents by UniCredit Bulbank and their delivery to the importer/buyer - a UCB customer, in accordance with instructions, received from the exporter’s bank, usually located in another country, against importer’s payment or undertaking to pay, or simply delivering the documents to the customer without payment.
Advantages
- No need for blocking buyer’s funds prior to delivery of documents evidencing shipment of goods.
- Simplified procedure the client only needs to instruct the bank to effect payment from a specified account.
- Lower costs compared to those under documentary Letters of credit.
- Documentary evidence of shipment of the goods by the seller.
Whom is it for?
Importers of a wide range of goods from suppliers with whom they usually have previous business transactions. The exporter considers the settlement by open account payments too risky and for the importer the Letter of credit is unacceptable.
Frequently Asked Questions
The Bank receives and handles documents in accordance with the collection instructions received from the bank of the seller.
UniCredit Bulbank in its role as Collecting bank presents the documents to the client (importer of goods) against payment or acceptance of a bill of exchange, or under other conditions specified by the bank of the seller.
Only if expressly authorized by the Documentary collection instructions.
Unlike the documentary letters of credit when processing documentary collections the Collecting bank is not obliged to check the conformity of the presented documents.
No need to block client funds as collateral.
Yes, upon explicit request of the exporter to the Remitting Bank.
Request a Call from Our Expert
Bulbank Online Trade Finance Module
Trade Finance module as a part of Bulbank Online is a new functionality for accepting corporate clients’ orders and processing trade finance deals.
The new platform has been developed to ease and speed up the communication, processing and access to real-time information regarding bank guarantees, Letters of credit and Documentary collections by using the advantages of the online tool.
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