ATM Withdrawal Tips
Change your PIN
Iconfrom time to time and cover it with your hand when entering it on the ATM’s keypad.
Do not write your PIN
Iconon your card, on paper or any other medium.
Do not provide your card details
Iconto relatives, acquaintances or friends and do not leave them unattended in public places.
Before using the ATM
Iconcheck the terminal for additional devices or cameras. If you see anything unusual, look for another ATM.
Review regularly your account
Icontransactions and if necessary contact the bank.
Upon withdrawal of cash
Iconcheck whether the amount received corresponds to the amount requested. If you find any discrepancy, contact the nearest bank branch.
If during withdrawal
Iconthe ATM holds your card immediately call the 24/7 phones for assistance in order to have it blocked and get further instructions.
f your card gets lost or stolen
Iconimmediately call the 24/7 phones for assistance to have it blocked as soon as possible.
Follow precisely the instructions
Iconon the ATM screen. Do not let yourself be distracted by strangers kindly offering their help.
Take advantage
Iconof the additional services, such as SMS notification,secure payments password or insurance offered by the bank.