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Code of conduct

We continuously encourage our employees, external vendors and business partners to follow the set business goals in accordance with the law and main principles of transparency and business ethics.

Code of conduct

The aim of the Code of Conduct is to promote a culture of regulatory compliance, providing a description of rules, standards, professional ethics and commitment to sustainability.

The Code of Conduct lists the principles that all employees of UniCredit and related third parties must comply with in order to ensure a high standard of professional conduct and integrity in carrying out activities for or on behalf of the Bank.  Therefore it must be seen as a starting point, a source of information which allows the line to be drawn between the acceptable and the unacceptable behaviour in everyday work.

This Code of Conduct has been drawn up in accordance with our group values of integrity, responsibility and care that guide all our actions and behaviour. These values are driven by our goal of achieving outstanding performance with a positive impact on our customers, shareholders, communities and employees. 

Our culture lays the foundation for how our bank will operate through our values, purpose and ambition in synergy to deliver results to all individuals working with us. It shows every aspect of our modus operandi as described in our Code of Conduct.

This Policy is addressed to all UniCredit Group Legal Entities and applies to all members of strategic, control and executive bodies, employees, tied agents (e.g. financial advisors) and temporary employees of UniCredit (hereinafter, jointly “Employees”) and across all Group business activities, and shall be applied in compliance with legal requirements and regulations locally in force. In case local legal requirements are more restrictive than the principles of this Policy, the more restrictive requirements of local laws in force are to be adopted by the respective UniCredit Group Legal Entities.

This Policy aims to:

  • Clearly articulate UniCredit Group’s commitment to prohibiting bribery and corruption and to be in compliance with applicable anti-bribery laws;
  • Define principles for identifying and preventing potential bribery and corruption in order to protect the integrity and reputation of UniCredit Group;
  • Clearly communicate anti-bribery and anti-corruption principles both to internal and external stakeholders;
  • Provide a framework for a Group-wide Anti-Bribery and Anti-Corruption Programme.

Conflict of interest refers to any matter involving the UniCredit Group, its relevant staff and/or stakeholders where either the Group or employee is able to use professional or formal capacity in any way to gain an undue advantage, or for the Group, or personal gain (also potentially detrimental to the Group) that harms one or more Clients or stakeholder groups.

A conflict of interest exists even if there is only the potential for an appearance of incorrectness, even if no unethical or incorrect result results from it.

The Group provides a wide range of products and services to a diverse customer base and therefore can face a number of potential conflicts of interest, given the different types of relationships and stakeholders, such as customers, shareholders, regulators, the Group or part of it.

The policy sets out rules and standards to be applied by UniCredit for the proper detection, management and registration of conflicts of interest.