Notification of changes in the General Terms and Conditions for Opening, Servicing and Closing Bank Accounts of Individuals and for Providing Payment Services and Instruments

Dear customers,

We would like to inform you that on 01.04.2025 changes in the General Terms and Conditions of UniCredit Bulbank АD for Opening, Servicing and Closing Bank Accounts of Individuals and for Providing Payment Services and Instruments will take effect.

Changes are as follows:

• The Bank has the right to amend and supplement the General Terms and Conditions, by a statement sent to the e-mail address specified by the depositor in the contract and/or other document/s submitted to the Bank, and/or by sending a „push“ notification by the e-banking channel of the Bank, “Bulbank Mobile”, and/or by using another durable medium, no less than two months before the proposed date of enforcement of such amendments, by making the information about such change available on the website and at the business premises of the Bank.
• The Bank has the right to unilaterally change its Tariff for charges and commissions for individuals and its Interest Bulletin for individuals, about which the Bank notifies the depositor with a statement sent to the electronic address specified by the depositor in the contract and/or other document/s submitted to the Bank, and/or by sending a „push“ notification by the e-banking channel of the Bank, “Bulbank Mobile”, and/or by using another durable medium, no less than two months before the proposed date of enforcement of such change, by making the information about such change available on the website and at the business premises of the Bank. Changes in interest rates and exchange rates may be applied immediately and without prior notification under the previous sentence, if such changes are based on the reference interest rate or reference exchange rate. In such cases, the Bank informs the depositor about the changes under the previous sentence as soon as possible, while the depositor shall be informed about the changes under the procedure set out in this item. When changes in interest rates, exchange rates or fees and commissions due are more favorable to the depositor, they shall be applied without prior notice.
• The depositor shall be deemed bound by the amendments to the above General Terms and Conditions and the Tariff for charges and commissions for Individuals and its Interest Bulletin for individuals, respectively, unless the depositor notifies the Bank in writing that he/she does not accept them prior to the date of their entry into force. In case the depositor does not agree with the proposed amendments, he/she may reject them and terminate the agreements to which these General Terms and Conditions apply, including the account agreements, before the enforcement of such amendments, without owing expenses and compensation.
• Termination of Modula Programme.
• Editorial and others changes in the GTCs.

The amended General Terms and Conditions for Opening, Servicing and Closing Bank Accounts of Individuals and for Providing Payment Services and Instruments are available at the Bank's branches and on its website.

For additional information, you can contact your servicing banker or the Customer Contact Center of UniCredit Bulbank AD on phone 0700 184 84.

With the present notification, UniCredit Bulbank AD fulfills its obligation, according to Art. 62 of the Payment Services and Payment Systems Act and informs the payment services users hat it reckons they have accepted the changes in the conditions of the Framework agreement, unless they notify the Bank that they do not accept these changes before the date of entry into force of the changes. Provided that the payment service users does not accept the changes, the Bank informs that the users have the right to terminate the Framework agreement and any other related contracts, before the date on which are proposed of entry into force of the changes, without being responsible for costs and compensation.

• Upcoming-changes-ACGG-1138-Accounts-IND-EN-31-01-2025.pdf 591.8 KB