Services
Main packages services
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- Technical support, scheduled / unscheduled inspections, repair and service activities for the lease term.
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- Periodic inspection for technical condition of the car in accordance with the applicable regulatory requirements for the entire term of the contract.
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- Our Service Center is available 24/7 in case of an accident or damage to the car on the territory of Bulgaria or another European country.
- Organized Roadside Assistance in case of need, but we also further assist and advise the user of the car in reporting damage.
- Provided constant mobility through significant logistical advantages: vehicle replacement, hotel accommodation, plane ticket, in case the event took place abroad, train / bus / taxi ticket.
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- In case of any of the following events: periodic maintenance, mechanical repairs as a result of normal wear, seasonal tire change.
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- Civil liability with a green card.
- Full Auto Casco.
- 24/7 assistance in the event of an insurance event and liquidation of damages.
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- Providing a replacement car for use for a certain number of calendar days when the car is immobilized due to an insured event or mechanical damage.
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- Purchase of new tires.
- Seasonal tire change and storage.
Comparison of Business package and Premium package
| Business Package |
Premium package |
|
|---|---|---|
| Service support | Mandatory servicing according to the manufacturer's requirements | Unplanned mechanical repairs as a result of normal use of the car |
| Tiers management | Fulda, Kleber, Firestone | Michelin, Continental, Goodyear, Dunlop, Bridgestone |
| Replacement car | Unlimited number of events / limited number of days in the year | Unlimited number of events / unlimited number of days |
| Roadside assistance | On the territory of Bulgaria | On the territory of Bulgaria and other European countries |
| Door to door |
4 events per year |
6 events per year |
| Annual technical inspection |
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| Insurance |
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