Planned system upgrades on 9 and 10 September 2023

In connection with planned improvements in the systems of UniCredit Bulbank, in order to improve the quality of our services, there may be interruptions and delays when ordering transfers through electronic channels, as well as when making card transactions at ATMs and POS terminals.

The provision of 3D passwords for online card payments via Bulbank Online is restricted

We would like to inform you that as of 01.09.2023, the provision of 3D passwords for confirming online card payments for individuals via Bulbank Online is temporarily restricted.

Notice to customers regarding Bulbank Online

Dear customers,

Currently, there is a technical delay in the work with Bulbank Online.

We thank you for your understanding and assure you that overcoming the delay is a high priority for the team of UniCredit Bulbank.

How to protect yourself from fraudsters?

Dear Customers,

We would like to inform you that, people engaged in criminal activity are particularly active and the number of phone and other types of frauds is rising.

Annual General Meeting of the Shareholders of UniCredit Bulbank AD- Thursday, 30th March 2023

At the regular Annual General Meeting of Shareholders of UniCredit Bulbank AD, held on 30th March 2023, a decision was made to distribute the profit for 2022 after taxation to the shareholders of the bank in the form of dividends for 2022.

Announcement for UniCredit Bulbank customers regarding the acceptance of new UnionPay brand cards

Dear Customers,

We would like to inform you that from 19.03.2023 UniCredit Bulbank AD will be accepting UnionPay cards at real POS terminals; thus, it expands its portfolio of accepted brands at POS terminals.

UniCredit Bulbank accepts UnionPay cards at its ATMs

Dear clients,

We would like to inform you that as of 27.01.2023 ATMs of UniCredit Bulbank AD will be able to accept UnionPay branded cards. In this way, UniCredit Bulbank expands its portfolio of accepted brands in its network.

UniCredit Bulbank offers a completely remote service model for corporate clients

UniCredit Bulbank offers a fully remote service model for corporate clients through which they can rely on a remote relationship manager and benefit from fully remote banking services. 

Information for clients regarding risk factors in trade finance transactions

Dear clients,

We remind you to pay attention to the risk factors in trade finance transactions. 

UniCredit Bulbank suspends the order and the receipt of transfers in the Croatian kuna

In relation to the Croatia's entry into the Eurozone, as of 01.01.2023. UniCredit Bulbank AD suspends the order and the receipt of transfers in the Croatian kuna (HRK), as well as the purchase and sale of Croatian kuna (HRK) with clients.